Jul 26, 2017
The importance of good customer experience in your sales cycle on today's Solopreneur Success Strategies. It costs 6 to 7 times more to acquire a new customer than retaining an existing one. Good Customer Experience will increase value of existing customer as they will buy from you again and again. Teach the customer how to use the product to its fullest potential. Make the customer feel like the product or service is custom tailored to them.